License not accepted

Procurement just purchased the SQLPro Studio (Lifetime -macOS) license for me this morning and forwarded via email.  When I enter my email address and license key i get

       Invalid license key

       The email and license key you have entered is invalid. Please enter a valid license key.

 

The license ends with -652CC6 and should be associated with my profile email.

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  • Hi Chris,

    The email address is associated with John...@...gov. This is what would need to be entered to validate the license. Is that the email address you are entering? If you need the a separate email/license combo, please email me via kyle @ hankinsoft.com.

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  • Kyle,

     

    That is the procurement person who holds the company credit card and not me.  I should have a license associated with my email address.  I will email you.

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